Role Hierarchy in ShiftRova
ShiftRova uses a tiered role system so each person sees only what they need.
| Role | What They Can Do |
|---|---|
| Employee | View their own roster, clock in/out, submit leave & availability, request shift swaps, view their own timesheets and payslips. |
| Manager | Everything an Employee can do, plus: create and publish rosters, approve timesheets, approve swap requests, view team schedules. |
| Org Admin | Everything a Manager can do, plus: manage billing, configure settings, and invite/remove team members. Full access to all reports. |
| System Admin | ShiftRova platform access — manages all organisations, billing, and knowledgebase content. |
Custom Job Roles
Beyond system roles, you can define custom job roles (e.g. Head Chef, Duty Manager) under Settings → Roles. These are used for roster scheduling and shift requirements, not for access control.