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Guides, tutorials, and answers for every part of ShiftRova.
Browse by Category
Account & Security
Passwords, biometric login, profile settings, and staying secure.
Billing & Subscription
Plans, invoices, payment methods, and what happens if a payment fails.
Documents & Training
Store, share, and acknowledge onboarding documents and training materials.
Getting Started
Everything you need to get up and running with ShiftRova from day one.
Leave & Availability
Submitting, approving, and tracking annual leave and availability blocks.
Payroll & Payments
Pay rates, payslips, bank details, superannuation, and payroll exports.
Scheduling & Roster
Build, publish, and manage team rosters with drag-and-drop simplicity.
Time & Attendance
GPS clock-ins, timesheet approvals, break management, and more.
Most Popular Articles
Clocking In & Out
How employees record their actual working hours using the ShiftRova mobile app.
Resetting Your Password
How to reset your password if you've forgotten it or want to change it for security.
Building Your First Roster
A step-by-step guide to creating and publishing your weekly schedule.
Submitting a Leave Request
Step-by-step guide for employees to submit annual leave, personal leave, or other types of leave.
Approving Timesheets
How managers review, edit, and approve the weekly timesheet queue for payroll.
How Shift Swapping Works
Empower your team to manage their own coverage without the text-message chaos.
How to Update Your Bank & Superannuation Details
Employees can securely update their payment details directly from their profile.
Downloading & Logging Into the Mobile App
ShiftRova works natively on iOS and Android. Here's how to get set up.
What to Do if Your Account is Locked
Account lockout policy explained, and how to regain access.