Login
Account & Security

Organisation Backups

Create a scheduling-data snapshot and recover deleted records without overwriting current work.

1 min read

Back up scheduling data

Organisation Admins can open Settings → Backups to view snapshots. They cover rosters, timesheets, templates, and related scheduling data. Staff accounts, documents, and messages are not included.

Create a manual backup

  1. Open Settings → Backups before a major roster change or import.
  2. Select Back up now and wait for the success message.
  3. Check that the new snapshot appears in the list.

Manual backups are kept for 60 days, with one manual backup allowed every 10 minutes. Automatic nightly backups are kept for 14 days. Backup storage must be available in the deployed environment.

Recover deleted records

  1. Find the snapshot taken before the deletion and select Restore.
  2. Review the confirmation and confirm the restore.
  3. Check the restored records and the result message.

Restore inserts missing records; it does not replace existing records or roll back later edits. Restore events appear in the roster audit trail.