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Account & Security

Resetting Your Password

Recover your account with the email verification code, choose a new password, and sign in again.

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Recover your account

If you have forgotten your password, use the recovery option on the login page.

Reset your password

  1. Choose the password recovery option and enter the email used for your ShiftRova account.
  2. Select Send Verification Code. Check your inbox and junk folder for the 8-digit code.
  3. Enter the code on the recovery page and select Verify Code.
  4. Choose a new password and enter it again to confirm. Use at least 8 characters, including a number and a special character.
  5. Finish the reset and sign in with your new password.

If the code does not work

The code expires 5 minutes after it is sent. Complete both verification and the password reset before that time. The page shows when you can request another code; use the newest code and check the email address if nothing arrives.

After a reset

A successful reset clears your login lockout and ends existing sessions and biometric device access. Sign in again on your other devices, then enable biometric login again if needed.