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Account & Security

Updating Your Profile Information

Update your personal details and photo, manage communications, and submit payroll detail changes for approval.

1 min read

Keep your account details current

Staff can update their own details from My Profile. Personal details and payroll change requests have separate save controls.

Step 1: Open your profile

  1. Select your profile picture or initials in the dashboard header.
  2. Review your name, phone number, date of birth, address and emergency contact details.
  3. Make any corrections and select Save Profile Details or the Save button on the personal details card.

Your login email is displayed as Email (Login ID) and cannot be edited in this form. Your system role and organisation assignment are also managed by your administrator; contact them if these need to change.

Step 2: Change your photo

  1. Select the profile photo's Change control and choose an image under 5MB.
  2. Review the crop and select Use Photo. Wait for the upload to finish.

Step 3: Request a payroll detail change

  1. Edit the relevant tax, superannuation or banking fields in the payroll change form.
  2. Select Submit for approval.
  3. Review the status in Payroll Change Requests. These changes require approval rather than the personal-details Save button.

Communications and missing requirements

Review push and email preferences under Communications & privacy. If My Roster opens a required setup page, complete its guided steps; see Completing Your Required Account Details.

If saving fails, check the message and retry. Keep the page open until the change is confirmed.