Payroll & Payments

How to Find an Organisation Award and Employee Pay Rate

Confirm a supported organisation award, assess a team member's duties and apply a reviewed hourly rate.

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Use the award and pay rate finders

Organisation Admins set the organisation award. Managers and Organisation Admins can then assess a team member. The finder supports the Hospitality, Restaurant and Fast Food awards; unsupported or uncertain coverage needs separate review.

Set the organisation award

  1. Open Settings → Pay Rates and find Organisation award.
  2. Choose Find organisation award and answer the business questions, or choose Select award directly if you have already confirmed coverage.
  3. Review the recommendation, warnings, linked source and effective date.
  4. Review the optional Automatically configure weekend and public holiday penalties checkbox before confirming. This replaces each location's existing penalty grid, including hourly overrides.

Find a team member's rate

  1. Open Team, select the person and choose Find award pay rate in their Employment section.
  2. Confirm employment type and age, then answer from their actual duties, responsibilities and training. Use I already know their classification only for a classification you have checked.
  3. Review the classification, source, effective date and warnings. Confirm Actual hourly rate to pay ($/hr); an existing higher rate is retained by default.
  4. Choose Apply pay rate. This immediately saves the member's rate and adds it to Settings → Pay Rates for reuse.

The finder cannot apply a rate without a verified supported minimum. Penalties, allowances, overtime and special arrangements may need separate review. Changing the organisation award preserves existing staff rates; reassess affected people separately.

Related: Manage employee pay rates · Check roster costs.