The Shift Swap Lifecycle
ShiftRova removes the headache of finding shift cover. When an employee can't work, they request a swap directly from the app — no manager needs to chase people up.
1. The Request
The employee goes to My Roster, taps the shift they can't make, and selects Request Swap. They can target a specific coworker or open it up to anyone eligible.
2. The Offer Broadcast
Eligible coworkers (same role/location) receive a push notification. The first person to accept claims the shift.
3. Manager Approval
The manager receives a notification showing both employees and the swap details. One click to Approve or Decline. Once approved, the roster updates instantly and both staff members are notified by email and push notification.
Viewing Open Swaps
Managers can view all pending swap requests in the Swaps section of the dashboard, with a full audit trail of who requested what and when.